fd888's commitment to responsible gaming
fd888 believes gaming should be an enjoyable form of entertainment — never a source of problems. Use our tools and guidelines to play in a safe and balanced way.
Safe Play
Why is responsible gaming important?
Online gaming is a form of entertainment. However, like any entertainment, it needs to be enjoyed in the right way. At fd888, we place the highest priority on our users' mental well-being and financial protection. We believe that building mindful and balanced gaming habits is the key to genuine enjoyment.
When gaming gets out of control, it can have a negative impact on personal, family, and financial life. That is why fd888 maintains several tools and support measures so you can stay safe at all times.
Our safe gaming policy
Age Verification
To create an account at fd888, you must be 21 years of age or older. We conduct an age verification process at registration and take active steps to prevent access by minors.
Deposit Limits
You can set how much you deposit each day, each week, or each month. Setting this limit reduces the risk of overspending and helps build the habit of playing within a budget.
Time-Out Feature
If you want to take a break for a few days, use the time-out option. You can temporarily close your account for anywhere from 24 hours to several weeks — just contact support.
Self-Exclusion
If you feel you need a long-term break from gaming, apply for self-exclusion. Once active, it will not be possible to access your account during the set period.
Gaming History Review
You can view your play history, deposit amounts, and withdrawal details at any time. Understanding your own spending patterns is an important part of responsible gaming.
24/7 support
fd888's live chat support is available around the clock for any gaming-related issues. Help is available in both Bengali and English.
Safe gaming tools
Daily Deposit Limit
Set how much you want to deposit each day yourself. Once a limit is set, it takes effect immediately. A request to increase the limit takes effect after 24 hours — a reduction takes effect right away.
Weekly and Monthly Limits
You can set limits not just daily, but on a weekly or monthly basis as well. This helps with long-term budget management and is an effective safeguard against overspending.
Session Time Reminder
Playing for a long stretch? fd888 sends you a reminder after a set amount of time. This keeps you aware and helps you track how long you are spending on gaming.
Temporary Time-Out
If you want to take a temporary break from playing, use the time-out option. During this period, you will not be able to log in to your account or place bets. Contact the support team to activate it.
Long-Term Self-Exclusion
If you feel your gaming habits are becoming problematic, apply for self-exclusion. Once active, the account cannot be reopened before the set period ends. Making this decision takes courage.
Bet and Transaction Records
A full history of all your bets, wins, losses, and financial transactions can be viewed from your account. This transparency helps you analyse your own gaming patterns.
Recognise the signs of problem gaming
If you notice any of the following signs in yourself, it is time to seek help. Remember, asking for help is not weakness — it takes courage.
- You keep playing to try to win back money you have lost and cannot stop.
- Gaming is taking time away from family, friends, or work.
- You are spending money on gaming instead of household expenses, bills, or essential costs.
- You are lying to family or hiding information about your gaming.
- You feel anxious, irritable, or restless when you cannot play.
- You have tried to stop gaming but have failed repeatedly.
- You find mental relief in gaming but your daily life is being disrupted.
Need help? We are here.
fd888's support team is with you 24 hours a day, 7 days a week. Contact us via live chat for any gaming-related issues or to set limits — you can talk to us in Bengali.
Practical tips for responsible gaming
Set a budget first
Decide how much you will spend today before you start playing. Never go beyond that limit — whether you lose or win.
Treat gaming as entertainment
Do not think of gaming as a source of income. It is a form of entertainment — the possibility of losing is always there.
Take regular breaks
Do not play for long stretches at a time. Take regular breaks, focus on other activities, and spend time with family.
Do not play under stress
Stay away from gaming when you are feeling down, angry, or frustrated. It is harder to make sound decisions in that state.
Do not play with borrowed money
Never gamble with borrowed funds or someone else's money. Only use your own surplus funds.
Keep your family informed
Be honest with your family about your gaming. Talking with those close to you makes it easier to maintain a balanced perspective.