fd888 Terms and Conditions

General Introduction and Eligibility

fd888 is a safe and reliable online gaming platform for Bangladeshi users. These Terms and Conditions ("Terms") apply to the use of the fd888 website, mobile version, and all related services.

By creating an account on the platform or using any of its services, you are considered to have accepted all of the terms below. If you do not agree with these Terms, please refrain from using the platform.

Eligibility Requirements

• You must be at least 21 years of age.
• You must not be a resident of any area where online gaming is completely prohibited.
• All information you provide must be true, accurate, and complete.
• You may not operate an account on behalf of any third party.

Account Registration and Verification

Providing accurate personal information is mandatory to open an account on fd888. Each person may create only one account. If multiple accounts are opened, fd888 reserves the right to suspend or close all associated accounts and cancel any bonuses held in them.

Identity Verification

fd888 may at any time request necessary documents (such as a copy of a national ID card or passport) to verify a user's identity. Withdrawals may be temporarily suspended until verification is complete.

Account Security

• Keeping your username and password confidential is entirely your responsibility.
• Any unauthorized use of the account must be reported to fd888 support immediately.
• fd888 will never ask for your password via email or message.

Financial Transactions — Deposits and Withdrawals

fd888 supports Bangladesh's popular mobile payment methods. All transactions are conducted in Bangladeshi Taka (BDT / ৳).

Accepted Payment Methods

Currently accepted payment methods on fd888: bKash, Nagad, Rocket, and Upay.

Deposit Terms

• Minimum deposit amount: ৳100 (per method).
• Deposits must be made only from a payment account registered in your own name.
• Deposits made through a third party or from another person's account are prohibited.

Withdrawal Terms

• Minimum withdrawal amount: ৳500.
• Withdrawal requests are generally processed within 1 hour.
• Withdrawals can only be made to the same payment method used for the deposit.
• Withdrawals may be delayed if verification has not been completed.

Fraudulent Transactions

If evidence of fraudulent, suspicious, or illegal transactions is found on any account, fd888 reserves the right to immediately close that account and freeze the associated funds.

Bonuses and Promotional Offers

fd888 provides bonuses and promotional offers from time to time. Each offer is subject to its own terms. The general bonus policy is outlined below.

Welcome Bonus

• New members will receive a 100% bonus on their first deposit — up to a maximum of ৳5,000.
• Example: deposit ৳1,000 and receive ৳1,000 bonus, total ৳2,000; deposit ৳12,000 and receive a maximum of ৳5,000 bonus, total ৳17,000.
• Bonus wagering requirement: bonus amount × 10. That means if you receive a ৳1,000 bonus, you must place a total of ৳10,000 in bets before withdrawing the bonus funds (calculated on the bonus amount only, not deposit + bonus).

General Bonus Terms

• Each user may claim each promotional offer only once.
• The applicable wagering requirement must be met before withdrawing any earnings from a bonus.
• fd888 reserves the right to modify, suspend, or cancel any bonus offer at any time.
• In cases of bonus abuse, fd888 may review the account and cancel the bonus.

Game Rules and Restrictions

fd888 offers cricket betting, football betting, slots, live casino, and other games. Specific rules apply to each game, as described in detail on the platform.

Fair Play Policy

• fd888 ensures fair play and SSL encryption.
• Using any software, bots, or automated methods to play games is strictly prohibited.
• Fraudulent behavior or collusion with other players is prohibited.
• Exploiting or taking advantage of technical errors on the platform is prohibited.

Reasons for Account Suspension

fd888 may suspend an account temporarily or permanently without notice for any of the following reasons:

• Violation of these Terms.
• Failure to verify identity or providing false information.
• Suspicion of fraudulent or illegal activity.
• Bonus abuse or operating multiple accounts.
• Use of an account by someone under 21 years of age.

VIP Program

fd888's VIP program has a total of 5 levels. Weekly cashback and special benefits are provided at each level.

• Bronze: Maximum weekly cashback of 0.3%.
• Silver: Maximum weekly cashback of 0.6%.
• Gold: Maximum weekly cashback of 0.9%.
• Platinum: Maximum weekly cashback of 1.2%.
• Diamond: Maximum weekly cashback of 1.5%.

Advancement to a VIP level depends on the player's activity and participation on the platform. The applicable wagering requirements for cashback bonuses are determined separately by fd888.

Responsible Gaming

fd888 takes responsible gaming very seriously. We want our users to enjoy gaming as a safe form of entertainment.

User Rights and Protections

• You can set deposit limits or betting limits on your own account at any time.
• A self-exclusion feature is available to temporarily suspend your account for a set period if needed.
• If you notice signs of gaming addiction, contact the support team immediately.

fd888 is for ages 21+ only. Creating or using an account by minors is strictly prohibited. For more information, visit our Responsible Gaming page.

Privacy and Data Protection

fd888 is committed to protecting the privacy of users' personal information. We use SSL encryption to keep all your data secure.

• Your personal information is not sold to third parties.
• Information is used only for the purposes of providing services, verifying identity, and preventing fraud.
• For more details, please read our Privacy Policy.

Intellectual Property and Platform Use

All content on the fd888 platform — logos, designs, software, text, graphics, and data — is protected under fd888's intellectual property rights.

• Reproducing, distributing, or commercially using any content without prior written permission from fd888 is prohibited.
• The platform may be used for personal, non-commercial purposes.
• Any attempt to interfere with fd888's technology or systems is strictly prohibited.

Limitation of Liability

Services provided through the fd888 platform are offered on an "as is" basis. fd888's liability is limited in the following matters:

• If a game or betting session is interrupted due to internet disconnection or technical failure.
• If a delay or failure occurs in transactions through a third-party payment gateway.
• If problems arise due to the user's own device or internet connection.

However, fd888 is always committed to resolving issues as quickly as possible and protecting the interests of its users.

Complaints and Dispute Resolution

If you have a complaint or dispute, please contact the fd888 support team first. We will try to resolve the issue as quickly and fairly as possible.

How to Submit a Complaint

• Contact support directly via live chat — available 24/7.
• Send a detailed complaint by email: [email protected]
• Support is available in both Bengali and English.

fd888 reviews each complaint impartially and aims to communicate its decision.

Right to Modify Terms

fd888 reserves the right to modify any part of these Terms at any time. In the case of significant changes, users will be notified via their registered email or through a notice on the platform.

• Continued use of the platform after changes means acceptance of the new terms.
• Updated terms will take effect from the date of publication.
• It is recommended to check this page regularly to verify whether the terms have been updated.